You can read Progressive's more nuanced, but still doublespeak update here. They could have done the right thing from the start, or almost anywhere along the way, but never did, and they used fancy language to disguise that fact. Of course it's not against state law for them to settle a case. And of course losing a jury trial is not the same as settling with the family.
I cannot believe that Progressive thought they can do this and get away with it. This is a terrible precedence. I am a current Progressive customer who is poised to update by the end of this month.
I don't know the details of what transpired. But, honestly, I don't care. I want my insurance company to set precedence where it has actually helped people in need. You know, the definition of insurance.
I am shopping around. If you have any tips of good auto-insurance that I should consider, please let me know. Thanks.