Listening is work, and the difference between listening well and making them feel like you’re selling them a car has to do with intent. Each time I sit down to listen, my goal is the same: continue to build trust with the people I depend upon and who, in turn, depend upon me. It takes months of listening, but I want a professional relationship where my team willingly tells me the smallest concern or their craziest idea. Think of healthy listening as preventative relationship maintenance.
The longer you’re a bad listener, the smaller your world gets and the narrower your mind becomes, because you’re not exposing yourself to different ideas and perspective. The better you become at listening, the more of the world you’ll see, and the world knows a lot more than you.
This is my Priority #1 Goal for 2012-2013. I have to improve my listening skills and this goes beyond just work.